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Life Changing Questions For Business Owners

Kevin Bees interviews success experts in the area of life and business to discover the 'life changing' questions that empower them and their clients to create success and life changing results.
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Now displaying: 2024
Apr 24, 2024

Christopher M. Duncan is a New Zealander who lives in the Gold Coast, Australia, with his wife, Harriet. After a near-death experience in 2009, he dedicated his life to understanding how to create success and find meaning in the laws of the universe.

 

What he discovered was that most people have been misled about the fundamental ways in which manifestation really works. After studying one-on-one with some of the most transformational minds in the world, Chris created the magnetic mind method, teaching others how to become Superconscious and create anything they desire.

 

 

Christopher Duncan shared in this episode:

  • How Christopher nearly died after a skateboarding incident that broke his femur and causes a blood clot in the lung and plumbery embolism.

  • How this life-changing incident helpef him realise the importance of building a life with meaning and focusing on creating emotions he wanted in life.

  • Important questions to ask ourselves such as:

    • What feelings do I want to have?

    • What causes you to feel those feelings?

    • Have I structured my life to create that?

  • How to shift from negative and positive feelings to wanted and unwanted feelings

  • How feelings are sign posts to guide us.

  • Lessons he learned creating 2 x 8 figure businesses

  • What he did to rebuild his business after if fell apart when his business partner died in a motorcycle accident

  • A powerful lesson he learnt by getting rejected from a billionaire.

  • How to become ‘super conscious’

  • His Life-Changing question: What would the person I am becoming do right now?

  • 5 steps to activate your magic from his  NYT Best selling book

1. Choose the end results you love - true choice (why do you want that)

2. Get into the emotion of it daily (close your eyes and train it)

3. Structural tension (law of attraction)

4. Identity - recode process - forget the fears and traumas - Dr Gary Flint

5. Action Be it to see it.

  • And much more…

 

Resources Mentioned In The Show:

  • Book:  You're Not Broken: 5 Steps to Become Superconscious and Activate Your Magic

https://www.amazon.com.au/Youre-Not-Broken-Superconscious-Activate/dp/1544519435

 

 

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

 

Apr 17, 2024

Daniel Tolson is regarded as Asia’s #1 business coach specializing in Emotional Intelligence and a former Australian Champion Athlete. Daniel will show us how  to become successful by providing scientific and evidence-based methods on how to catapult your influence, accelerate your impact and unleash new income levels.

 

Daniel Tolson shared in this episode:

  • His experience living  in Taiwan since 2012, after being inspired by the 4 hour work week

  • What he learnt starting a Wake boarding business in Dubai

  • How law of attraction took him from two dollars to “my belonging place”

  • How he co-lead 17,000 cabin crew, and met his partner/wife usin these principles

  • How he became Australian Champion and what you can learn from this

  • How do develop a motivation towards winning

  • How to get through setbacks, and be persistent

  • How he realised that all his perceived weaknesses were his strengths

  • How in 1 year he acquired 1,300 coaching clients 

  • How in 6 months his sales went up $240k

  • Has completed 10,000 of these scientific reports which identify natural behaviours - can show people their preferred way to deal with people by leveraging their own strengths.

  • The 3 types of motivation and how to leverage these for success.

  • How you make decisions (these are hard wired, and it doesn’t change over time) - if you know this you can hire the right people for a job.  The ROI can skyrocket for a business.

  • How he can use AI to understand brain wave frequency, behaviours, core emotions and personally styles… in less than 90 seconds with no BIAS.  And also discover hidden memories in the brain, as far back as the final trimester in the mothers womb.  

  • His Life Changing Question: Universal maxim: What would this world be if everyone in the world was just like me?

  • And much more..

Resources Mentioned In The Show:

 

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

 

Apr 10, 2024

Steve Hui, CEO and founder of iFLYflat, is a leading expert in assisting Australian business owners to utilize their points for Business Class travel. Since 2011, Steve has mastered the use of credit card points, enabling clients to access Business Class flights at nearly half the standard prices.

 

Affectionately known as 'The Points Whisperer,' Steve is a highly respected authority in the travel industry. His insights are regularly sought by major Australian media outlets, including TV channels 7, 9, and 10, SBS, ABC, 2GB radio, and main newspapers across the nation.

 

Steve Hui shared in this episode:

  • How using points to fly business class for the price of economy opens up new possibilities in life

  • The importance of attaching memories to items when it comes to travel

  • How everyone has points but few know how to use them effectively

  • How frequent flier programs work and how to use points to access free flights

  • How you can access spare seats on flights at a lower cost than buying the ticket outright by using points

  • How to earn points through credit card payments and he explains that credit card companies absorb the merchant charge fees to incentivize customers

  • How business owners can accumulate points quickly by paying suppliers and expenses with their credit cards

  • That points can be used for various rewards, but the greatest value is obtained when using them for business class or first-class flights

  • His consulting services to help individuals determine which type of points suits their desired destination and optimize their point accumulation strategy

  • His Life-changing question: Why fly Economy when you can fly Business Class?

  • Bonus life changing questions:  Are you doing things on autopilot?  Reassess. Is there another way to get my outcome? Is this really necessary?

  • And much more…

 

Resources Mentioned In The Show:

 

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

 

Apr 3, 2024

Gary Ng has truly transformed the marketing world by pioneering the concept of Profit-Driven Marketing. Along the way, he has emerged as one of the top entrepreneurial and marketing experts. He is the "mastermind" behind some of the biggest brands, sought after for guidance in creating Profit On Tap.

 

Yet, what truly sets Gary apart is his unwavering commitment to spreading Happiness, Success, and Fun (HSF) to all those he encounters. This dedication led to his marketing agency receiving recognition as the #2 Best Place to Work in Australia. Gary frequently advises other businesses on cultivating high-performing teams, fostering purpose-driven workplace cultures, and building purpose-driven businesses.

 

  • 25 years of running his marketing agency, and home-schooling kids
  • How after retiring early he asked: “What do I want to do?”  
  • How to grow a service-based business from 6-7 figure businesses
  • Why most service-based business owners are good a fulfilling their service, but lacking in skills to generate leads and converting clients
  • Why they need to get good at leads, converting, retaining clients, and doing this in a good way. 
  • Why it is important to start with the end in mind - and define how much profit you want to make, because this will change the strategy and tactics you deploy.
  • Over 60-70% of business owners are service-based
  • Why most of them never break through to 7 figures plus because of the invisible blockages:
    • Not having a compelling “MUST” to make the goal of 7 figures real.  Wanting it is not enough, you need a WHY that is beyond yourself.
    • Vision & Mission, make sure the vision is 
    • Why you should NOT be dependent on having a referral-based business 
    • You can see the rest of the 7 in the FREE book Profit On Tap https://garyng.com.au/profit-on-tap/
  • Why you need multiple marketing pillars to have success in business
  • You need to have leads that come consistently or predictably OR you don’t have a business.
  • Why you need a business that can give ‘Profit On Tap’ - by building a golden goose.  Ask “How do I build this golden goose?”
  • There is no business problem that can’t be solved by having more sales
  • His LCQ: ‘What is life about?’  Don’t fill your life with stuff.  For Gary, it is about having epic experiences.  
  • Profit is just a fun game to play on the journey of life.
  • Spiritual Journey… why Gary is here to raise consciousness on the planet
    • Being more conscious yourself will help others be more conscious 
    • How to bring awareness before you react.
    • Why the universe conspires everything, especially if you are willing to do the work
  • Crises normally wake people up… 
  • Strategy is way more important than your tactic.
  • And much more...

 

Resources mentioned in this episode

https://garyng.com.au/profit-on-tap/

https://www.ewebmarketing.au

 

Episode 8 Siimon Reynolds

https://profithive.com.au › siimon-reynolds-kevin-bees

Mar 27, 2024

Will is the Founder and CEO of Growth Labz - a results focused marketing agency that specializes in helping B2B companies get qualified leads and “dream clients”.Will is a copywriter who regularly creates email outreach campaigns that get 75%+ open rates and 25%+ reply rates - which ultimately leads to his clients closing 6 and 7 figure deals.

 

When he isn’t hunched over his keyboard, fussing over copy, you’ll find him at the beach, surfing, diving, and swimming (or just trying to have fun without drowning).

 

Will Wang shared in this episode:

  • The importance of asking quality questions to improve one's life

  • How he transitioned from corporate IT into creating his own business

  • How his business started as a side hustle, and he took a leap of faith which was unsuccessful at the beginning

  • How to increase the likelihood of customers reading through an entire email by wrapping up a story and focusing on the benefits for them.

  • The importance of being concise and having one clear call to action at the end of an email

  • What he has learnt from sending 50 million emails

  • How he gets clients to open emails at double the industry average

  • How picking one path, strategy, avatar (target audience), channel, and offer for a focused approach can lead to building a seven-figure business.

  • That data shows how people buy from cold emails.

  • His Life Changing Question: If I built this again tomorrow, how would I do it better?

  • Why it is important to know your USP and what makes you stand out

  • And much more

 

Resources Mentioned In The Show:

  • GrowthLabz.com - If you are a B2B business reach out.

  • $100m Offers book by Alex Hormozi

  • Keith Cunningham - The Road Less Stupid

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

 

Mar 20, 2024

Joshua Taylor has made his transition from Entrepreneur to Intrapreneur and back again several times across his career. Joshua is the Integrator/General Manager at Business Blueprint a world leading business training and education company who support business owners to create the business and life of their dreams.

 

Joshua realized he has a unique superpower as an integrator and that he loves being the person who makes ideas a reality, turning a visionaries chaos into calm. Joshua shares lessons from his own journey to becoming a truly outstanding 2IC.

 

Joshua Taylor shared in this episode:

  • His experience of building a business and realizing that he is not the visionary, but rather someone who can execute a vision

  • The visionary/integrator relationship, what it is, why it's so important for any business.

  • What it means to have operations excellence in a business.

  • The difference between intrapreneurship and entrepreneurship and what they mean

  • The difficulties he faced when deciding to step away from his business and the impact it had on his ego

  • How he works inside a entrepreneurial business

  • Why he is driven to help business owners

  • The importance of alignment in both personal and professional life, asking oneself if they are in alignment with their goals and aspirations

  • How it is important to be aligned to the business purpose.

  • What operational excellence means – delivering seamless systems intentionally for every element of the business

  • The meanings of visionary and integrator which he originally learned from Michael Gerber in eMyth Revisited

  • The importance of the purpose and intention…. operating with excellence

  • How to systematise the business - identify the steps, and fine-tune them / systemise them.

  • A tough challenge he had to overcome

  • How he built a business with 15 team members, 300 customers.

  • How during his Mothers breast cancer, he had to leave the business.

  • An important lesson “The business didn’t fail, I did”… and how it was a great teaching moment for him, but helped him realise he was the integrator not a visionary.

  • An important thought “This didn’t work… what will?”

  • How his super power is in delivering

  • His life changing question: Alignment:  Am I in alignment with where I am going?

  • And much more…


Resources Mentioned In The Show:

  • Recommendation of books:

    • Traction By Geno Wickman:

https://www.amazon.com/Traction-Get-Grip-Your-Business/dp/1936661837/ref=sr_1_1?crid=3MDM3CEK3ABTJ&keywords=traction+by+gino+wickman&qid=1700718803&s=books&sprefix=traction+by+geno+wickman%2Cstripbooks%2C381&sr=1-1

  • Rocket Fuel:

https://www.amazon.com/Rocket-Fuel-audiobook/dp/B012HJOBRY/ref=sr_1_1?crid=XKAVRK08MN5Y&keywords=rocket+fuel&qid=1700718541&s=books&sprefix=rocket+fuel%2Cstripbooks%2C254&sr=1-1

  • eMyth Revisited by Michael E. Gerber: https://www.amazon.com/Myth-Revisited-Small-Businesses-About/dp/0887307280

 

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

 

Mar 13, 2024

Kody Thompson is a dynamic entrepreneur and visionary leader with a track record of success. In 2023 Kody was able to transition out of the day-to-day operations of Lightning Sites, when it was acquired by US technology company Sites At Scale.

 

With an unwavering commitment to growth and innovation, Kody has now shifted his focus to his latest venture, WrkPod. As the Co-Founder of WrkPod, he has spearheaded its rapid ascent to a thriving $4M business in just two short years. WrkPod specialises in helping companies build teams in the Philippines, offering comprehensive services that include talent recruitment, state-of-the-art co-working spaces, and extensive training and support for both clients and Filipino talent. In his quest to empower businesses, Kody has facilitated the placement of over 600 remote staff for WrkPod clients, enabling them to achieve greater efficiency, reduce operational costs, and strengthen their enterprises.

 

Beyond his business endeavours, Kody is a devoted husband and father of two daughters. He is also deeply committed to philanthropy and has initiated the Love @ Scale project in the Philippines, which supports 250 students. Kody's journey is a testament to his entrepreneurial spirit and dedication to making a positive impact in both the business world and the community."

 

Kody Thompson shared in this episode:

  • His realization there was a need in the market for companies to hire staff directly, rather than through agencies

  • The importance of seeking feedback from staff, mentors, and clients to uncover limitations and make improvements.

  • The referral process for coaching services

  • The concept of extreme ownership

  • The importance of being honest with oneself to identify limitations

  • The benefits of hiring overseas in Philippines

  • Having faith that god has good things for you has been so helpful for him…  maintaining faith and positivity

  • The ingredients of a high performing team… how to own mistakes, take extreme ownership (take the blame and give the praise)

  • How business hits a ceiling until you admit where your limitations are and change.

  • How it is important to reflect on your limitations with the help of your staff and colleagues

  • His life changing question:  How can we do this better?  If everything could be changed, is this the best possible way?   

  • And much more…

 

 

Resources Mentioned In The Show:

 

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

 

Mar 6, 2024

Todays guest is the Founder and CEO at zencastr.com where he helps podcasters create and successfully find and grow their audience. Josh bootstrapped Zencastr to profitability while traveling the world.

 

Josh is now a father of two amazing girls. His personal interests are gardening, woodworking, snowboarding, guitar, synthesizers.

 

Josh Nielsen shared in this episode:

  • His journey as a founder, emphasizing geographic independence as a driving factor due to visa restrictions and family circumstances

  • The power of Zencastr for podcast hosts

  • Zen.ai helps you find an audience for your podcast.

  • Demonstration of Zen.ai and how to make content quickly

  • How Josh turned Zencaster into a successful business without raising external funds initially but focusing on achieving financial goals instead

  • The need for geographic independence and quicker route to revenue was a driving force to start the business and resolve issues for podcasters.

  • Why he gave the tool for free for 2 years and then added a paid function and got to $17k MRR

  • How he found 100 users through twitter, by identifying people who were getting challenged on the quality of their podcast

  • He reflects on his journey of starting a business and the challenges he faced

  • As his business grew, he took on a co-founder (Adrian Lopez) to help scale the business, which led eventually to VC funding.

  • Why VC funding is not the path for everyone.

  • Insights on leadership and why Josh was not passionate about managing people, and got stuck doing everything himself, anyhow things changed when he 

  • His life changing question: What can I make to make a difference in the world?

  • Steve Jobs quote that inspired his life and journey in business: “LSD shows you there’s another side to the coin, and you can’t remember it when it wears off, but you know it. It reinforced my sense of what was important—creating great things instead of making money, putting things back into the stream of history and of human consciousness as much as I could.”

  • And much more… 

 

Resources Mentioned In The Show:

 

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

Feb 28, 2024

Dr. Harvey Castro, celebrated as "Best Doctor" by D Magazine for nine straight years, is an esteemed physician, healthcare innovator, and author. Overcoming a challenging upbringing, he's now a leading medical voice, known for his book "Success Reinvention" and for founding Trusted Medical. His career spans roles from an Army dental assistant to an emergency room physician and medical director. A serial entrepreneur, Dr. Castro has also developed numerous medical apps and serves as a sought-after medical advisor and correspondent

 

Harvey Castro shared in this episode:

  • His use of AI in healthcare 

  • Details on his book on success and reinvention

  • How he taught himself how to program and created a successful app called IV Meds

  • How life is like a ladder to infinity…. keep going up that ladder.

  • His philosophy of patient-centered care attracted healthcare professionals who wanted better medicine experiences for themselves as well

  • How living below your means creates freedom in your life.

  • To be 100% intentional with what you are doing

  • To focus on creating experiences with people around you

  • How he grew up with very little and no access to medical care, which made him empathetic towards others

  • To put your heart in the right place and miracles will happen

  • His decision making on where his time goes:  ‘Would my grandfather or mum be proud of this?’

  • How excited he got that AI could change lives and medicine.

  • How AI Assisted him to write 10+ books.

  • How he created a course on how to use AI in medicine for under $99.

  • How he uses AI for hospitals - and will help people fix the solution using AI

  • His Life-changing question:  If I was going to die today, did I live today to the fullest?

  • That we all should try AI, the more you use it, the more you’ll realize how it helps you out.

  • And much more… 

 

Resources Mentioned In The Show:

  • https://www.linkedin.com/in/harveycastromd/

  • Facebook #Harveycastromd

  • His books: https://www.amazon.com/stores/author/B08DRVVT5K/allbooks?ingress=0&visitId=05299796-1687-4b22-9e86-95f5f795df02&store_ref=ap_rdr&ref_=ap_rdr

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

Feb 21, 2024

Chief Revenue Officer for Domain, one of the leading property destinations in the southern hemisphere, John am responsible for driving the growth of Domain’s marketplace portfolio spanning Residential, Commercial, Developer and Media, Agent Solutions, and Corporate Sales and Go-to-Market, Sales Operations, and Customer Experience. He leads a team of over 500 amazing team members and serve on Domain’s executive leadership team, working with every facet of the business. And for the last 2 and a half decades he has also been a real estate investor, and has past held senior roles with Google and Uber, and holds an MBA from Standford University

 

John Foong shared in this episode:

  • What is a CRO?

  • How to drive revenue

  • Lessons he learnt whilst leading UBERs market development

  • The importance of bringing together a supply of services with an audience of buyers

  • How the volume of houses being sold affects their revenue

  • The significance of measuring leadership performance through mechanisms like performance management programs, engagement surveys, and feedback systems

  • The value of leadership training sessions focused on essential skills such as self-leadership, problem-solving tools, managing up in an organization

  • He shares a life-changing question from the book "Essentialism" by Greg McEwen: "Is this task my highest contribution of my time to the world right now?"

  • The importance of prioritizing tasks based on their significance and allocating the appropriate amount of time to each one. 

  • The need for discipline in following through with scheduled activities and making tough trade-off decisions when necessary. 

  • The belief that being kind to oneself is crucial for personal growth and success, as it allows individuals to be more content and at peace with themselves

  • And much more… 

 

Resources Mentioned In The Show:

 

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

Feb 14, 2024

He is a Global Nomad, Leadership Coach, Professional Speaker, Author. For over 40 years, Kevin has choreographed, inspired, coached, and guided, world and Olympic figure skating champions and directed the 1988 Olympic Closing Ceremonies as well as multi-million-dollar touring figure skating productions. He has lived and worked on 4 continents, in 15 major cities and over 60 countries.

 

Author of the iconic leadership book, The Nomadic Mindset: Never Settle…for Too Long, he integrates his nomadic research of wisdom, mobility, principles of nomads, nature and sustainability practices with contemporary leadership. This fresh knowledge, approach and methods, he shares with global coaching and speaking clients like Novartis, OCBC, Givaudan, the European Union Institutions and Agencies.

 

People say, Kevin, is ‘not a business as usual/out of the box’ coach or speaker. His authentic quiet supportive graceful authority, powerful and inspiring presence, and refreshing unique ability to dare, adapt and draw out the best performances in people as an industry outsider is why clients seek him out to work with them.

 

Kevin’s purpose, based on his global reflections and experiences, is to allow his light to ignite the light in others (potential/performance), inspiring his coaching clients and audiences to sustainably pause, reflect and expand so they can lead and MoveON impacting others no matter their role, situation, or location.




Kevin Cottam shared in this episode:

  • What is a Global Nomad - expansive thinking, mindset.

  • How to have a mindset of freedom, in a world of uncertainties

  • The importance of inter connecting with other cultures

  • How to better understand cultures, individuals and people

  • What Kevin learned about leadership from being with nomadic tribes.

  • Why we need a new mindset - we need to see and live in a different way.

  • How uncertainty can be where we learn and grow.

  • How do we detach and live in uncertainty & open to creativity & more.

  • The importance of RISK - you have to risk every day…

  • The importance of being uncomfortable in order to grow, especially athletes

  • The importance of responsibility - we need to take responsibility for our lives, and for our performance.

  •  

  • How to remove borders and limitations for your team if you want them to succeed.

  • What are the implications if you don’t do something?

  • The 3 mindsets - settlers, builders, nomads

  • Why The Community economy is growing, and why that is a good thing.

  • His Life-changing question, which came from Viktor Frankl’s -  Mans Search For Meaning: “What is life asking from you?” and how this shifts you to a service mindset.

  • And much more…

 

 

Resources Mentioned In The Show:

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

 

Feb 7, 2024

Elizabeth Anne Walker, visionary and Founder of EAWTC, is transforming lives worldwide through her groundbreaking personal development company. As Australia's top integrated NLP trainer, she shared stages with renowned leaders like Richard Branson, Tony Robbins, Robert Kiyosaki, and worked alongside people like Gary Vaynerchuk, Elena Cardone, Kerwin Rae, and more. With 25+ years of experience and her life-changing Emotional Change Technique has impacted over 100,000 lives, Elizabeth empowers individuals to unlock their potential for profound growth.

 


In today’s episode Elizabeth and Kevin discuss:

-Why “If you are in your head your dead”

-Why it is important to check on your feelings & spirit, not just mindset.

-So many people do ‘shelf help’ ie buy books and put them on the shelf.

- Why every piece of growth and change feels uncomfortable, and it is important to go beyond your comfort zone, into your panic zone, to get into growth zone.

- How you need to establish a core belief that you will reach your goal.

- How to have a more exciting life:

 - Body - element of healthy food, water and lifestyle and work out what is right for you.

  • Mind - Conscious mind - set goals is goal setter… subconscious mind is goal getter.
    • Visualise (put the goal where you will see it eg you phone)
    • Create a new belief system by speaking the words out loud.
  • Spirit - 
    • Community is key - community builds our spirit.

- What is the real key to success

- Everyone above you wants to help you.  Those around you and below you don’t.

- Why you should just ‘Keep going’. Consistency, Tenacity, Discipline.

-How Elizabeth overcame an abusive relationship. 

- How Elizabeth had to go through 47 operations in a very short period of time, and felt like her life was over. 
And how she used this to surrender to her partner's masculinity and embrace her femineity.

- Why you MUST learn how to receive business and life.

-How her fire walking experience allowed her to go from being in a wheelchair to walking.  It was a miracle and it changed her life direction.

-Why you should say YES and figure out the details later

Her life-changing questions:

If <X> is the answer, what question do I need to ask myself to get that answer?
eg If getting the house is the answer, ho do I need to be to get this house?

 And much more…

 

Resources mentioned in this episode
Instagram: https://www.instagram.com/elizabethannewalker_eawtc/

Facebook: https://www.facebook.com/eawtc

Website: https://www.elizabethannewalker.com/evolve

 

If you would like more insights on profit maximisation for your business,
visit www.ProfitHive.com.au

Jan 31, 2024

Mike Powrie has 25 years of experience in delivering complex unified communications and contact center solutions from leading tier-one vendors and, more recently, as CEO of CloudWave.

CloudWave is an Australian-based, cloud-first organisation with strong core expertise and specialty in the Amazon, Twilio, Google and Serenova platforms.

Mike is a Cloud contact center and SAAS expert, passionate about customer service, post-sales support, and long-term customer relationships.

In today's episode Mike Powrie shares:

- Mike's journey from his first computer (a commodore 16) to Deloitte Fast 50 - Australia's fastest growing companies list.

- How he got interested in writing basic code, computer logic and then moving into IT

- What is happening in the rapidly evolving world of cloud computing

- The gap he saw in the experience given by large contact centers and the negative impact that has on customers, employees, and organizational results

- Why existing contact centers/call centers are expensive, have no integration, and don't work effectively, and how and why cloud solution is the way forward:

 1. With open API, businesses can plug in Lego blocks and build what they want.

2. Cloud gives powerful data benefits eg can monitor conversational keywords.

3. It can detect how the call center agent feels day to day, moment to moment, and route calls accordingly.

4. It can provide real-time help for the team - giving them answers and next steps, knowledge bases, etc.

5. There is unlimited scale

6. Given technology, data is secure with backups, disaster recovery solutions, and more.

- What Mike has learned about hiring, on his journey to 50 team members including:

 1. Why getting the right technical skills are important but it is more essential to have a team member who is a 'cultural fit'

2. What are the most important values of CloudWave (which the team is recruited against):

Respect

Ownership

Accountability
Referenceability - ie making sure every customer has a 100% success rate


His Life-Changing Questions
-  How am I going to be remembered?

 - When someone asks about CloudWave, what will they say?

- His tips for having close to 100% client retention rate

- And much more...

Resources mentioned today:
Mikes Powries Website:  www.neonnow.io
Mike's Linkedin:  https://www.linkedin.com/in/mike-powrie-683198162/

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

 

Jan 24, 2024

Nellie Cohen is the Director of Circular Revenue Models at Anthesis. Nellie holds over 15 years’ of sustainability experience and is widely recognized as a leading figure within the circular economy movement. 

She spent nearly a decade at Patagonia as the architect of the brand’s precedent-setting and award-winning circularity program, Worn Wear.

 

Prior to joining Anthesis, Nellie founded Baleen. There she consulted with notable apparel brands to develop circular business models, product systems and related marketing and communications.

A former lecturer in Industrial Ecology at UC Santa Barbara, she holds a BA in Environmental Systems from UC San Diego and a MS in Biological Oceanography from Scripps Institution of Oceanography.

 

In this episode Nellie shares:
- What is the circular economy?
- What are the benefits of engaging in the circular economy?

- How we can keep our resources and products in use for as long as possible.

- Why ride-sharing/carpooling is better for the environment than Uber-ing.
- Great examples of businesses that are thriving with sustainable models.

- The impact that 'Worn Wear' had on Patagonia's success.

- Nellie's life-changing questions
1. How can I make the world a better place?

which led to
2. How can we change people's relationship with stuff?

3. How can I help move people from consumers to owners?

And a question that you can reflect on :

How can circularity affect your business plan and model?

- How 82% of Americans bought something used last year, and the growing trend of Gen-Z choosing not to buy something if it can't be resold or repurposed.  

It is a trend that product-based business owners should consider carefully in their designs

 


Resources mentioned in this episode

Naomi Klein This changes everything Capitalism vs Climate

https://www.amazon.com.au/This-Changes-Everything-Capitalism-Climate/dp/1451697392

 

Nellie Cohen - Linkedin 
https://www.linkedin.com/in/nellie-cohen-69233194/


If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

Jan 17, 2024

Our guest today knows a lot about resilience, in fact 7 times world surfing champion Layne Beachley dubbed her the “Queen of Resilience.”  David Goggins, arguably the world’s toughest man, calls her a “badass.” Whatever you call her, Stacey COPAS is resilient.

Left a quadriplegic and needing a wheelchair after a devastating accident when she was 12, she did not let this tragic accident slow her down. She has used her life experience to help organisations (such as Viacom, GM Holden and Flight Centre)  & their people be more engaged, mentally resilient and productive.

 

Stacey Copas shared in this episode:

  • How To Be Resilient

  • How she got her life back on track after becoming a quadriplegic at aged 12

  • How change is getting faster.

  • How building resilience is about building capacity, so when something challenging happens you can take it on, and grow and become stronger.

  • Don’t ‘Go through’ challenges, ‘Grow Through’ challenges.

  • Rituals you can put in place to build resilience and capacity to deal with future challenges.

  • Gratitude, don’t make the practise a chore and obligation - use mantras and say “thank you for the opportunity to be who I am, where I am, with what I have at this moment in time”

  • How to use mantras when you are in an un-resourceful state during the day

  • Why you should journal every day using this sentence: 
    “Today I had the opportunity to…” because ithelps you find the highlights of the day.

  • Why it is important how we describe situations - how we describe it is how we experience it.  Change the way you describe it and feel differently.

  • Stacey’s Life-changing question:  “How does it get any better than this?” What if? (positive not negative)

  • “When nothing is certain, anything is possible”  Uncertainty is exciting, see it as possibility and opportunity.

  • And much more… 

 

Resources Mentioned In The Show:

  • Her website: StaceyCopas.com

  • Linkedin: https://www.linkedin.com/in/staceycopas/?originalSubdomain=au

  • Her book How To Be Resilient: https://www.amazon.com/How-Be-Resilient-Blueprint-Getting/dp/0646940503#:~:text=Book%20overview&text=The%20principles%20outlined%20in%20this,the%20rest%20of%20her%20life.

  • Dain Heer, Being You Changing The World: https://www.amazon.com/Being-You-Changing-World-Hardcover/dp/1634930908

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

 

Jan 10, 2024

Ronsley is executive producer and host of multiple top-rated podcasts, including current titles My AI Love Affair, We Are Podcast.He was our guest in episode 188, and shared with us how to improve our businesses with podcasts, but today he is back in his capacity of AI GEEK.

 

As an entrepreneur and a computer scientist who has been pulling computers apart from the age of 12, he founded an Artificial Intelligence Training and Advisory company called AI Geeks.  This company creates tools, training and strategies for  businesses to adopt AI with empathy into their business.

 

Ronsley Vaz shared in this episode:

  • We have to change….  ‘What can we do with AI that will benefit the world?’

  • Why we MUST ‘Use AI with empathy’ 

  • We are in the intelligence age… which is commoditising intelligence

  • AI is a being on its own, but it is silicon based…. And we are carbon based.

  • AI is based on our neurology and psychology

  • AI is a kid in its empathy… ‘do as I do’ or ‘do as I say’?

  • Try thinking about that other person, not you first.

  • If you are trying to solve a problem you are trying to solve in your lifetime you are thinking too small

  • It's wise to start using AI now, so you can understand what it does and what it is used for

  • Things are changing dramatically, and you need to be involved in the conversation 

  • The use of AI services such as ChatGPT, Descript, Claude

  • Use AI on the things you are not so good at

  • Prompting language - you need to know how to talk to the machines

  • The use of Writeflow (click the button and it will help you make great prompts)

  • How driverless cars and trucks are coming, in a few years time you will be at risk if you don’t understand AI now.

  • Using AI for ideation and brainstorming - it will give you info without your blindspots.

  • Ask AI what are your customers' pain points and mistakes they make in training to resolve these?

  • How to get AI to tell you what are your holes and your products.  Give it perspective and context.

  • If you are putting content out there, you need to do literature review… leverage AI for this.

  • How he went from $0-$28k in days using AI

  • How he achieved 0-33 clients in 8 days, all using the help of AI

  • How he as chief AI officer is helping his clients and how they can teach their clients.

  • How to be an intelligent human being, and align that with divine 

 

Resources Mentioned In The Show:

 

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

 

Jan 3, 2024

Since 2020, Emma Hamlin has helped her authors and students generate over a million dollars in their businesses.Through her self-publishing programs and book series, she has empowered over 500 women from 20 countries to become published authors and write internationally best-selling books she has also helped hundreds of authors get featured on media, TV, stages, and podcasts.

 

Emma is based in Australia and specialises in book and branding strategy, as well as being a seven-time #1 Amazon International Best-Selling Author and Publisher. Emma's students and authors learn how to write and publish books that leverage their gifts, monetise their brands and inspire others. In joining her programs, authors learn to uncover their core message and how to share it with the world in an authentic and meaningful way.

 

As a mentor, Emma brings a unique blend of skills to her programs – she worked for a decade at a major Australian Corporation leading 8-figure sales teams; she also has a background in the visual arts and music industry. This experience has gifted her with a combination of sales and marketing experience, plus an in-depth understanding of the intuitive, creative process.

 

Her work and transformational life story have been featured in international print and online media platforms such as The Daily Mail UK, The World News, USA Today, Bella Magazine, iHeartRadio, Take A Break Magazine, ABC News Australia, NBC, and FOX News.



Emma Hamlin shared in this episode:

  • How Emma transformed her life after her divorce

  • What happened when she started sharing story from a place of service.

  • The power of intention - and starting from a place of making the world a better place

  • How to make writing ‘Easy and Enjoyable’ 

  • The importance of getting clarity: What do you want to achieve with your book?

  • How to Rise up and get confidence and persist with writing a book

  • How to have awareness that you are worthy, and the world needs to hear from you

  • Important tips on branding and how to get clear on ‘what I want to be known for’ 

  • How to create legacy with a book

  • Examples of how Emma’s authors have become featured experts on TV

  • Examples of how her authors have enrolled clients whilst writing the book (because the act of writing has made their message clear)

  • Her life changing question”. “What am I grateful for right now?

  • How to improve things when you get lost in the haze of overwhelm

  • Why it is important to sit and reflect.

  • And much more…

 

Resources Mentioned In The Show:

 

If you would like more insights on profit maximization for your business, visit www.ProfitHive.com.au

 

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